Shipping
Australian domestic shipping
We are pleased to offer FREE SHIPPING to our customers in Australia. This policy applies to all items available on our website and is valid for shipping to any address within Australia - Note: PO Boxes are not accepted as our couriers will not deliver to them.
Orders will be processed and shipped within 1-3 business days of payment confirmation. Once your order has shipped, you will receive a tracking number via email so you can track the progress of your shipment. Please note that shipping times may vary depending on your location within Australia.
If you have any questions or concerns regarding shipping, please do not hesitate to contact our customer service team. We are always happy to assist you.
Returns
Returns Policy
We want you to be completely satisfied with your purchase from us. If you are not satisfied with your purchase for any reason, you may return it to us within 30 days of the delivery date for a full refund.
To initiate a return, please contact our customer service team and provide your order number and a brief explanation of why you wish to return the item. We will provide you with instructions on how to return your item.
All returned items must be in their original condition and packaging.
Once we receive your returned item, we will process your refund within 7 business days. Please note that it may take an additional 3-5 business days for the refund to appear on your account, depending on your bank or credit card company.
Please note that we are not responsible for any shipping costs associated with the return of the item, unless the item was defective or damaged upon arrival.
If you have any questions or concerns regarding our returns policy, please do not hesitate to contact our customer service team. We are always happy to assist you.
